Privacy notice

Updated October 26, 2026.

JumpLyfe operates from Rhode Island. In this notice, “JumpLyfe,” “we,” and “us” refer to the service. Contact us at support@jumplyfe.com.

Accounts and private decks

Google sign-in through Clerk provides basic identity information, including an identifier, email address and profile information. We use your provider identifier to associate you with your JumpLyfe account, chosen display name, adult confirmation and private saved decks. An email address alone does not establish ownership. We do not request access to Gmail messages, Google Drive files, contacts or calendars.

We process account information and saved decks to provide the service, maintain access controls, respond to support requests and protect against abuse. Saved decks are intended to be accessible only to their authenticated owner. Avoid putting sensitive personal information in display names, saved content or support messages.

Cookies and service providers

Necessary cookies and browser storage support authentication and security. Clerk and Google provide sign-in, DigitalOcean hosts the application, and Cloudflare provides recovery storage and security coordination. ImprovMX forwards messages sent to our support address to Gmail. Resend is configured for sanitized operational recovery alerts; these alerts do not include saved decks, account records, credentials or raw diagnostic logs.

Storage and recovery

The live database is protected by restricted service access; we do not describe it as application-encrypted. Recovery copies and retained security evidence use encryption. Backups are periodic and cannot guarantee zero data loss. Security records help prevent recovery from restoring removed saves, deleted accounts or denied sessions.

Retention and deletion

Our approved retention policy limits technical request logs to 14 days and resolved support messages to 90 days after resolution. These are policy limits: retention controls are still being put in place, and we have not verified that all existing copies meet them. We do not promise automatic deletion of every copy at those deadlines.

Saved content remains until you remove it or delete your JumpLyfe account, subject to recovery copies and retained security evidence. Recovery copies currently have no verified automatic expiration schedule. Minimal identifiers and deletion or session-denial evidence may remain to keep recovery from reviving removed data or access. We do not currently set a fixed expiry for that security evidence.

Deleting a JumpLyfe account does not delete your Clerk or Google account. Those providers manage their own records and retention. You can contact us for help with access, correction or deletion requests. We may need to verify that a request concerns your account before acting.

Questions and changes

Email support@jumplyfe.com with privacy questions. We will update this notice when relevant practices change and show the updated date above.